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Privacy policy

  1. INTRODUCTION

The protection of your privacy is important to BB (UK) Limited, Company No. 03395567, Registered office address: Unit 1, Colonial Business Park, Colonial Way, Watford, Hertfordshire, WD24 4PR, United Kingdom (license owner of FILA UK). This statement discloses the personal data practices of BB (UK) Limited, including what type of data we may collect, process and hold, how it is used and with whom the data is shared. It also explains how you can contact us if you have any queries or concerns about your personal data.

This Privacy Statement is applicable to personal data collected and processed by BB (UK) Limited. In order to help you understand how we will use the personal data you provide, the following guidelines have been created.

 

  1. OUR REASONS FOR COLLECTING AND PROCESSING PERSONAL DATA

In general, it is possible to access our sites without supplying any personal data. The reasons and ways that we will collect and process your personal data online are the following.

 

  1. Making an online purchase on our website

 Your personal data will be collected and processed in order to perform our contractual obligations and best provide the services you might request, for instance: supplying our goods and/or processing the transactions. Personal data collected at this point and stored by BB (UK) Limited includes: full name, email address, telephone number, billing address, delivery address, and payment type. In addition to this, the following personal data will be collected and stored by the payment provider, being either SagePay, PayPal, Amazon Pay, Clearpay, Klarna, Apple Pay, Google Pay: full name, email address, telephone number, billing address, delivery address, payment type, payment card details.

Your personal data and order details may also be shared with a third party organisation such as Feefo which collects and collates reviews on our behalf. This is strictly for market research purposes only.

 Your email address and phone number will not be used to send you marketing emails or text messages unless you have specifically consented to this, for example, by entering your email or telephone number in the Subscribe box on our website.

 

  1. Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s Privacy Policy.

Mobile Terms of Service

The FILA mobile message service (the "Service") is operated by FILA (“FILA”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to FILA’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of FILA through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with FILA. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to FILA UK or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other FILA mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to FILA UK or email bbecom@bbgroupuk.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


  • Creating an account online

If you choose to create an online account, either of your own accord, or during the online purchase process, the following personal data may be collected: full name, email address, password, telephone number, billing address, delivery address.

 

  1. Subscribing to marketing emails and marketing text messages

If you choose to subscribe to BB (UK) Limited marketing emails or text messages you will receive emails and/or text messages regarding new products and services, promotions, competitions, and similar information. At the point of subscribing to marketing emails, we will collect and process your email address. You will then receive an email asking you to confirm your subscription/consent. You must click the link in this email to verify your email address. At the point of subscribing to marketing text messages, you will immediately begin receiving text messages. Please be informed that when you subscribe to marketing emails or text messages, BB (UK) or its designee may collect your personal information, including but not limited to, your name, postal address, phone number and email address

Once your subscription is complete, you may be asked to provide additional personal data which will allow us to personalise your emails and send you more relevant content. You are under no obligation to provide any additional data and you can edit this data at any time using the 'Update Preferences' link found at the bottom of all marketing emails.

You can stop receiving our marketing emails or text messages at any time using the unsubscribe link in the footer of every BB (UK) Limited marketing email or by replying STOP to any text message. If you choose to stop receiving messages, your personal data will be automatically removed from the BB (UK) Limited subscriber database. If you choose to unsubscribe, your personal data will be automatically removed from BB (UK)’s subscriber database.

Unless required to do so for the performance of our contractual obligations, or by law and/or for reasons set out in this policy, we will not share, sell or distribute any of the data you provide to us without your consent. If we ask you to provide personal data so as to comply with a legal requirement or to perform a contract with you, we will do it with your consent given under this policy. Please be informed that your contact details including your name, postal, phone number and email address may be collected by us for the aforementioned purposes and strictly in accordance with the legal grounds set out in General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”).

For additional privacy information, please see BB (UK)’s Privacy Policy as stated at https://www.fila.co.uk/privacy-policy.

 

  • WEBSITE COOKIES

 Please refer to our Cookies Policies down below for more information about what data we collect via cookies. Our Cookies Policy also explains how you can disable and how to delete any cookies we currently store for you.

 

  1. PERSONAL DATA STORAGE, DISCLOSURE AND SECURITY

 The personal data collected by BB (UK) Limited may be transferred, stored and processed fairly and lawfully inside or outside the European Union but only in accordance with the provisions of the GDPR. BB (UK) Limited employ security measures to protect your Personal Data from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, we cannot guarantee the effectiveness of these safeguards, and nothing in this notice shall be construed as an express or implied warranty against loss, misuse or unauthorized access, disclosure, alteration or destruction.

Service providers who might have access to your personal data in order to provide services on our behalf will be contractually obliged to keep such data in confidence, implement adequate data security measures, and may not use that personal data for any other purpose.

We will retain your personal data for a reasonable period or as long as the law requires and as indicated in the data retention section of this policy.

  1. YOUR CONSENT

By submitting your personal data, you consent to the use of that data as set out in this policy.

 

  1. YOUR DATA PROTECTION RIGHTS

If you wish to access, correct, update or request deletion of your personal data, you can do so at any time by getting in touch with our Customer Services Team.

In addition, you can object to the processing of your personal data and ask us to restrict the processing of your personal data. Please contact us to exercise these rights.

You have the right to opt-out of marketing communication we send you at any time. You can exercise this right by clicking on the” unsubscribe” opt-out link which can be found in the footer of every marketing email we send you as explained above.

Similarly, if we have collected or processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

We will respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with the GDPR and other relevant data protection laws.

  • DATA RENTENTION

 We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases.

 

We retain personal data we collect from you where we have an ongoing legitimate need to do so, for instance:

  • to provide you with the product or service you have requested us to provide;
  • to perform our contractual obligations to you;
  • to comply with applicable legal, tax, or accounting requirements;
  • to defend or manage any claims or complaints between us, you and relevant third party including taking legal advice in respect of any claims in order to establish, exercise or defend our legal rights or such claims.
  • When we have no ongoing need to process your personal data, we will either delete or anonymise it, or if this is not possible (for instance because your personal data has been stored in backup archives) then we will securely store your personal data and isolate it from any further processing until deletion is possible.

 

  • GOVERNING LAW

This privacy policy forms part of our Website Terms of Use and as such shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit any dispute arising out of your use of this Website to the exclusive jurisdiction of the courts of England and Wales.

 

  1. UPDATES TO THIS NOTICE

 If BB (UK) Limited changes its privacy policy it will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the personal data it collects and how it uses it at all times. Please note that continued use of the service will signify that you agree to any such changes.

 

Last Updated: December 2022